Healthcare Culture

Anti-Bias and Culture Solutions To Drive Change

Improving patient care and healthcare equity starts with addressing core issues within the healthcare workforce. Transform your organizational culture with a solution built on the power of storytelling and WILL's evidence-based learning methodologies.

Trusted by organizations serious about reducing risk and improving behavior

Mass General BrighamAIGYale New HavenMercedes-BenzNIH
Courses

A Profound Culture Solution

Facing Change

Facing Change

Culture for the Medical Workplace

CEU Approved Compliant Multi-Language 1-3 HR

Equip your clinical, administrative, and other employees with the skills necessary to identify, address, and report discrimination and mistreatment.

The AAFP has reviewed Facing Change and deemed it acceptable for up to 1.00 Enduring Materials, Self-Study AAFP Elective credit(s). Term of Approval is from 01/16/2026 to 01/16/2027. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Unconscious Bias

Unconscious Bias

An Introduction to the Concepts of Identity and Bias

CEU Approved Compliant 35 MIN

Instruction on the harm of stereotypes, methods to identify and disrupt one's own assumptions, and how to challenge bias in the workplace. Contact us to see if this course is available for CEUs in your state.

The AAFP has reviewed Unconscious Bias and deemed it acceptable for up to 0.50 Enduring Materials, Self-Study AAFP Elective credits. Term of approval is from 01/01/2024 to 12/30/2024. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Why WILL's Culture Solution Matters

Better Culture. Better Care.

WILL Interactive set out to create the best healthcare workforce culture solution available — effective and enjoyable teamwork and culture courseware that people identify with and internalize.

You Don't Know If Anything Changed

The training was completed, but do you know its impact on culture and patient care?

You Can't See What's Being Lived vs. Stated

You have written values, but do clinical, administrative, and environmental services teams operate by them when no one is watching?

You Can't Defend What You Can't Measure

If a regulator, attorney, or board member asked for evidence that your training reduced bias and risk, not just that it happened, what could you show them?

The WILL Effect

We started by listening — interviewing hundreds of clinical, administrative, and environmental services employees across multiple hospitals and regions to find out what was working and what wasn't. Add appropriate humor, high production values, and a warm tone that makes even hard-to-talk-about concepts universally approachable, and you get teamwork and culture training that is human, highly watchable, and will positively impact your workforce.

The Solution

Before the Claim.

Guardian Suite is an AI-powered intelligence platform that diagnoses behavioral risk, delivers targeted training, and measures how things actually change.

Not a Vendor Swap. A New Way of Thinking.

See Where Risk Lives

Know which teams and roles carry elevated behavioral exposure, before something escalates.

Deploy Training With Precision

Stop training everyone the same way. Deliver targeted development based on behavioral risk.

Proof That Holds Up

When regulators or courts ask for proof of diligence, show them evidence of behavior change, not just attendance.

Rhode Falls Corp.

Guardian Suite · Behavioral Risk Dashboard

Completion
94% ✓

What Guardian Found

KnowledgeUnderstands expectations & policy
Strong
82%
AttitudeBelieves the behavior matters
Monitor
61%
Behavioral IntentLikely to act correctly under pressure
Elevated Risk
38%

Behavioral Intent flagged in 2 teams. Employees understand the policy but say they are unsure about following it when under pressure.

Why WILL

Bespoke. Easy. Effective.

User-Friendly Every Step of the Way

Whether you're overseeing the whole program or sharing the responsibility with your team, our platform is incredibly easy to navigate — and our friendly support team is just a message away.

Sticky Learning Drives Change

WILL's solution immerses learners in interactive, fun movies where they make decisions that determine the outcome — taking advantage of how our brains work to build better skills and drive behavior change.

Crafted Specifically for Your Challenges

Healthcare is a unique setting with its own teamwork and culture challenges. Add your branding, policies, contact details, and links to internal resources — our concierge service makes it effortless.

"It's AMAZING. I'm blown away — I just went through old white Dr. Carter's storyline and was losing it. Just finished the full course — holy smokes, I'm blown away. 10/10 standing ovation. There were soooo many good moments, and the production value was insane. Those actors were amazing!"

MGB Employee

on Facing Change

Proven Leadership

Built by Proven Leaders
in Behavior Change

WILL Interactive has pioneered immersive learning for over three decades, earning trust from the world's most demanding organizations.

120+

Industry Awards

30+

Years Experience

Tens of Millions

Learners Trained

130+

Simulations

Trusted by Industry Leaders

Fortune 500 Companies
Federal Government (DOD, DOJ, DOS, DHS, DIA, TSA, DHHS)
Healthcare Systems & Hospitals
Financial Services
Defense & Aerospace
Higher Education
Law Firms
Professional Sports
U.S. Olympic Training Center

Award-Winning Excellence

Our interactive simulations have earned over 120 industry awards.

Infiniti Award - Most Innovative CompanyBrandon Hall GoldTelly Awards

Ready to see why we work better?

Stop checking boxes. Start changing culture. Help your team members think smarter and perform better.