Healthcare Professional Skills

Take Your Team From Good To Great

In addition to our ElevateU suite of soft skills suitable for all workplaces, WILL has created specialty courses on issues of unique concern for healthcare professionals. Empower your people with the tools to meet the challenges of opioid misuse, healthcare associated infections, and achieving excellence in patient care.

Trusted by organizations serious about reducing risk and improving behavior

Mass General BrighamAIGYale New HavenMercedes-BenzNIH
Courses

A Robust Professional Skills Solution

Pathways to Safer Opioid Use

Pathways to Safer Opioid Use

Prevention of Adverse Drug Events

Healthcare-Specific 2 HR

In a suspenseful, interactive story, three healthcare workers and a patient learn safe opioid use practices, better patient communication skills, and health literacy.

Partnering to Heal

Partnering to Heal

Preventing Healthcare Associated Infections

Healthcare-Specific 2 HR

Create a culture of safety with this comprehensive, award-winning interactive movie where everyone must play a role in infection prevention to save the life of a patient.

The Anatomy of Care

The Anatomy of Care

Increasing Patient Satisfaction

Healthcare-Specific 2 HR

In this highly realistic program, healthcare employees gain valuable communication and behavioral skills that will improve patient care.

ROI

Why Professional Skills Matter.

The path to achieving exceptional patient satisfaction and patient care can seem elusive. A key component of success is professional skills training that improves communication, addresses ethical decision making, and reinforces patient safety protocols.

Communication Gaps Hurt Outcomes

When clinicians and staff lack strong communication skills, patient satisfaction and safety scores both decline.

Ethical Decisions Get Made On Instinct

Without practiced frameworks, complex ethical decisions default to gut reactions rather than informed judgment.

Soft Skills Get Sidelined

Clinical excellence is often prioritized over the soft skills that determine whether patients feel heard, respected, and safe.

The WILL Effect

WILL has changed the game on clinical skills training. We've created a comprehensive series of programs that strengthens relationships and patient outcomes. When it comes to leveling up your workforce, WILL gives you tangible results — not box-checking.

The Solution

Before the Claim.

Guardian Suite is an AI-powered intelligence platform that diagnoses behavioral risk, delivers targeted training, and measures how things actually change.

Not a Vendor Swap. A New Way of Thinking.

See Where Risk Lives

Know which teams and roles carry elevated behavioral exposure, before something escalates.

Deploy Training With Precision

Stop training everyone the same way. Deliver targeted development based on behavioral risk.

Proof That Holds Up

When regulators or courts ask for proof of diligence, show them evidence of behavior change, not just attendance.

Rhode Falls Corp.

Guardian Suite · Behavioral Risk Dashboard

Completion
94% ✓

What Guardian Found

KnowledgeUnderstands expectations & policy
Strong
82%
AttitudeBelieves the behavior matters
Monitor
61%
Behavioral IntentLikely to act correctly under pressure
Elevated Risk
38%

Behavioral Intent flagged in 2 teams. Employees understand the policy but say they are unsure about following it when under pressure.

Why WILL

Tangible Workforce Results

Custom-Made for Your Organization

Your institution has its own unique challenges, especially when it comes to fostering professional clinical and administrative skills. Incorporate your branding and policies, then tweak the content to resonate with your voice.

Easy to Field, Easy to Use

Our professional soft skills solutions are simple to use from beginning to end. Whether you're overseeing the entire program or assisting others, you'll find them incredibly user-friendly with concierge support a message away.

Built for Healthcare

Specialty courses created for issues of unique concern to healthcare professionals — from opioid misuse and HAIs to patient satisfaction across every role on the care team.

"WILL's clinical skills training has changed the game for our team — strengthening relationships and improving patient outcomes in measurable ways."

Director of Clinical Education

Major Healthcare System

Proven Leadership

Built by Proven Leaders
in Behavior Change

WILL Interactive has pioneered immersive learning for over three decades, earning trust from the world's most demanding organizations.

120+

Industry Awards

30+

Years Experience

Tens of Millions

Learners Trained

130+

Simulations

Trusted by Industry Leaders

Fortune 500 Companies
Federal Government (DOD, DOJ, DOS, DHS, DIA, TSA, DHHS)
Healthcare Systems & Hospitals
Financial Services
Defense & Aerospace
Higher Education
Law Firms
Professional Sports
U.S. Olympic Training Center

Award-Winning Excellence

Our interactive simulations have earned over 120 industry awards.

Infiniti Award - Most Innovative CompanyBrandon Hall GoldTelly Awards

Ready to see why our clinical and administrative skills solutions work better?

Stop checking boxes. Start changing culture. Help your team members think smarter and perform better.